A.Making a call(打电话):
1、Hello, is Mary in?
2、Hello, is that Mary speaking?
3、Can I have your telephone number, please?
4、Hello, may I speak to Mary?
5、Could you ask him to call me, please?
6、Who is it, please?
B.Responses(回答):
1、This is Mary speaking.
2、Hold on please.
3、Mary, you are wanted on the phone.
4、Mary isn't here right now. Can I take a message for you?